We recommend using the hardware not older than 5 years, so you do not worry about its failure at the most unexpected moment
Processor | 64-bit (x64) with a frequency of 2 gigahertz (GHz) or more |
Memory capacity | 4GB or more |
SSD | 120GB or more |
Network Card | Built-in or PCI-express |
Internet Speed | 20 Mbps or more |
Processor | 64-bit (x64) with a frequency of 2 gigahertz (GHz) or more For example: Intel i5, i7, Xeon |
Motherboard | Based on Intel chipset |
Memory capacity | 8 GB or more |
SSD | 120 GB or more |
HDD | 500 GB or more. The second hard drive will be used for storing the database backup and recording conversations |
Network Cards | 2 The second card is needed to quickly restore the server to the network after the failure of the first card |
Internet speed | 100 Mbps or more |
It is desirable to use network cards with reliable chips such as 3com or Intel. If these cards are not available, gigabit cards from D-Link (DGE-530T, DGE-528T and DGE-560T) will do. The number of network cards depends on the topology of your network. If your network has hardware that is responsible for internet access (router), the built-in network card will be sufficient. If you have the cable that needs to be connected to the server (server in router mode), you will need two network cards (one to connect to the internet, the second will be used for the local network. If you plan to connect a backup channel, you will need another network card.
Check with Delive support to find out if the hardware is suitable for your needs. We can estimate the required characteristics, as the load depends on the nature of use.
During the server installation phase, you will need a keyboard and monitor.
There are no specific requirements for the dispatcher computer. Any modern office computer with Windows operating system installed will do. (Supported - Windows 10 or above
)
The dispatcher will need a headset for calls. USB headsets are best suited (you do not require a sound card, should have a built-in noise and echo cancellation module) of some brands as Plantronics, Jabra and Sennheiser. For the convenience of the dispatcher, it is better to choose a headset with one earpiece.