This page displays information about all your customers who have ordered a car at least once. Customers can be filtered by name or by phone number.
Here you can find information about the phone number, surname or first name (if asked when placing an order), as well as the number of orders made from this phone number (successful), and the number of bonus points. Clicking on the phone number opens a form for editing customer data. It will be possible to change the phone number and address to the client.
If you click on the number of points, a window will open to work with the client's bonus balance. If you want to reduce the bonus balance, enter a negative number of bonuses.
This section displays bonus programs for each of the services. If there is no bonus program yet, you can create it by selecting the necessary service and clicking on the "Create" button.
Activated - whether the program is active at the moment. If the program is disabled, no bonuses are accrued and the client cannot spend them either.
Fixed bonus - the fixed number of bonus points, which will be awarded with each successful trip of the client.
Percentage bonus - the number of bonus points will be calculated as a percentage of the cost of the trip.
Rate - for which order the bonuses will be credited. For example, if you set the value 1, the bonus will be credited for every trip, if 2 - for every second, 3 - for every third, etc.
The usage threshold - the minimum number of points on the client's account, at which he will be able to use them. For example, having a balance of 5 points at the threshold of 10, the client will not be able to use them.
Usage limit - the maximum amount of points the client can spend on one trip.
How to use - How bonus points will be used. The following options are possible:
With the listed modes, the bonuses must be activated by the dispatcher in the order card (the bonus area at the top will be displayed).
There are the same options, but with the automatic application of bonuses to order (without the participation of the dispatcher).
Setting up the bonus program in our video presentation:
https://youtu.be/pw8Nng9B0Ds?t=140
If you need a word of mouth system that will provide bonuses to both new and distributing applications, then use
In this section you will be able to see the referral system's invite codes, as well as create a promo code that you want to use in advertising.
Let's consider the case using the example of a promo code for advertising:
The promo code will be “START”
(the timing of the promo code has been changed for the sake of demonstration)
To allow you to spend the received bonuses, you need настроить Бонусную программу